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[Software](https://support.osaap.com/knowledge/software) # Software Blue Shadow Troubleshooting and Questions ## Blue Shadow - [How do I convert my file to .dxf?](https://support.osaap.com/knowledge/how-do-i-convert-my-file-to-.dxf) - [Can You Convert CAD Files to .bord Files for use in OSAAP's Blue Shadow CAD Software?](https://support.osaap.com/knowledge/can-you-convert-cad-files-to-.bord-files-for-use-in-osaaps-blue-shadow-cad-software) - [What are the Measurement of the Grid/Graph in Blue Shadow?](https://support.osaap.com/knowledge/what-are-the-measurement-of-the-grid/graph-in-blue-shadow) - [How does One Lay Open End Wrenches On Their Side?](https://support.osaap.com/knowledge/how-does-one-lay-open-end-wrenches-on-their-side) - [Where Can I Find An Operations Manual For Blue Shadow?](https://support.osaap.com/knowledge/where-can-i-find-an-operations-manual-for-blue-shadow) - [Can I Use A .dxf File With The OSAAP Software?](https://support.osaap.com/knowledge/can-i-use-a-.dxf-file-with-the-osaap-software) - [How Do I Fix Pictures of Round Parts That Scan in as an Oval?](https://support.osaap.com/knowledge/how-do-i-fix-pictures-of-round-parts-that-scan-in-as-an-oval) - [How Do You Customize The Milling Depth For a Single Tool or for Multiple Tools?](https://support.osaap.com/knowledge/how-do-you-customize-the-milling-depth-for-a-single-tool-or-for-multiple-tools) - [Why Can't I Download the Software?](https://support.osaap.com/knowledge/why-cant-i-download-the-software) - [How do I open a DXF in Millimetres?](https://support.osaap.com/knowledge/how-do-i-open-a-dxf-in-millimetres) - [How Do I Copy A Tool From One Design and Paste it Into Another?](https://support.osaap.com/knowledge/how-do-i-copy-a-tool-from-one-design-and-paste-it-into-another) - [What does the Tool with Default Depths Message Mean?](https://support.osaap.com/knowledge/what-does-the-tool-with-default-depths-message-mean) - [What Files Types Can We Upload?](https://support.osaap.com/knowledge/what-files-types-can-we-upload) - [How do I Build A Matrix of Shapes?](https://support.osaap.com/knowledge/how-do-i-build-a-matrix-of-shapes) - [Why is my Blue Shadow crashing at startup?](https://support.osaap.com/knowledge/why-is-my-blue-shadow-crashing-at-startup) - [Why is my BlueShadow 3D View not working?](https://support.osaap.com/knowledge/why-is-my-blueshadow-3d-view-not-working) See less ▼ ## Blue Manager - [How Do I Change What Shows Up in my Material Library?](https://support.osaap.com/knowledge/how-do-i-change-what-shows-up-in-my-material-library) ## Blue Mobile - [How to Use BlueMobile's 'Create Own' Feature (Old Portal)](https://support.osaap.com/knowledge/how-to) - [How to Setup an Android Device](https://support.osaap.com/knowledge/how-to-setup) ## Web Portal - [How do I reset my Blue ID Password?](https://support.osaap.com/knowledge/how-do-i-reset-my-blue-id) - [How do I use the New WebPortal?](https://support.osaap.com/knowledge/how-do-i-use-the-webportal-1) - [Training](https://support.osaap.com/knowledge/training#main-content) - [Blue Shadow](https://support.osaap.com/knowledge/training#blue-shadow) - [Photography](https://support.osaap.com/knowledge/training#photography) - [Web Portal](https://support.osaap.com/knowledge/training#web-portal) - [Blue Mobile](https://support.osaap.com/knowledge/training#blue-mobile) - [Blue Slicer](https://support.osaap.com/knowledge/training#blue-slicer) - [Materials](https://support.osaap.com/knowledge/materials#main-content) - [Foam](https://support.osaap.com/knowledge/materials#foam) - [ESD](https://support.osaap.com/knowledge/materials#esd) - [Machines](https://support.osaap.com/knowledge/machines) - [Light Panels](https://support.osaap.com/knowledge/light-panels#main-content) - [Feature Request](https://support.osaap.com/knowledge/light-panels#feature-request) - [Camera](https://support.osaap.com/knowledge/camera#main-content) - [Feature Request](https://support.osaap.com/knowledge/camera#feature-request) - [Software](https://support.osaap.com/knowledge/software#main-content) - [Blue Shadow](https://support.osaap.com/knowledge/software#blue-shadow) - [Blue Manager](https://support.osaap.com/knowledge/software#blue-manager) - [Blue Mobile](https://support.osaap.com/knowledge/software#blue-mobile) - [Web Portal](https://support.osaap.com/knowledge/software#web-portal) - [FAQS](https://support.osaap.com/knowledge/faqs#main-content) - [How To Articles](https://support.osaap.com/knowledge/faqs#how-to-articles) - [Tickets](https://22820783.hs-sites.com/tickets-view) - [Contact Us](https://osaap.com/pages/contact-us) - [Sign out](https://22820783.hs-sites.com/_hcms/mem/logout) [![Untitled design (1)-1](https://support.osaap.com/hs-fs/hubfs/Untitled%20design%20(1)-1.png?width=101&height=27&name=Untitled%20design%20(1)-1.png "Untitled design (1)-1")](https://osaap.com/) ###### OSAAP Technologies Knowledge Base Copyright © 2026, OSAAP Technologies